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COVID-19 Safety Plan

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We’re back,

but with a little change…  â€‹

 

The health and safety of our customers and team are important to us. We’ve revised our COVID-19 health and safety plan based on the recommendations provided by WorkSafe BC and the Public Health Orders. 

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How we can keep our community safe

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  • Everyone in the store is required to keep their face masks on unless seated at a table. 

  • Co-mingling with groups at other tables are not allowed. 

  • Social distancing is to be observed anywhere at the store.

  • Customers are encouraged to sanitize upon entering the store.

  • Contactless payment and online delivery are available. 

  • Please do not enter the store if you or anyone in your group has:

    • Any COVID-19 symptoms – Dry cough, fever, sore throat, tiredness, loss of taste or smell, etc. 

    • Been in contact with someone who has tested positive for COVID-19

    • Traveled outside of Canada within the last 14 days

Jo's%20Italian%20Deli%20-%20Colour%20Tom

What We're Doing In Stores

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Reduce Capacity & Physical Distancing

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  • Our customer occupancy is limited to 15 people.

  • Tables for dining are spaced 6 ft apart with room to walk in-between.

  • Customers are guided by staff through the store so as to limit the crisscrossing of customers amongst themselves. 

  • Groups larger than 6 will not be permitted.

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Safer Environment

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  • Face masks are mandatory for all customers and employees in all areas of the store at all times, unless seated at the table. 

  • Hand sanitizer stations are placed at high touch points and available for customers and employees throughout the restaurant. 

  • We have plexiglass barriers in place in front of the cashier and along the serving counter in front of the espresso machine. 

  • In the grocery and dining area, we have floor decals in place to encourage social distancing. 

  • Team members are instructed to stay home if unwell. 

  • Any guests that show signs of illness will be asked to return when they are well. 

  • All employees are to wash their hands after coming into contact with the tools or surfaces outside their work station. 

  • We maintain a “steady-state” schedule which keeps the shifts consistent among team members and has the effect of limiting the combinations of staff that interacts with each other. 

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Increased Sanitation

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  • We will regularly sanitize areas (such as the grocery counter, debit machines and washrooms) that are frequently used by customers. 

  • High touch items such as utensils, napkins, and coffee supplies are kept behind the counter to reduce the risk of spread amongst customers. 

  • Each work station has its own supplies and equipment that will only be used by the respective employee. The employee is responsible for sanitizing and keeping their work station clean.

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We look forward to seeing you guys back in stores! Stay safe, stay healthy. 

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