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Privacy Policy

Last updated: January 1, 2021

Thank you for visiting Jo's Italian Deli. We take your privacy very seriously and would like to describe how we collect, use, and protect your information when you access our websites.

This privacy policy (the “Privacy Policy”) explains the privacy practices of Jo's Italian Deli, a Vancouver-based company (“Jo's Italian Deli”, “we”, “us” or “our”) that apply to the access and use of the website, and any related sub-domains, which are operated by Jo's Italian Deli (the “Website”).


What is Covered in This Privacy Policy?

This privacy policy discloses the privacy policy of Jo's Italian Deli in relation to Jo's Italian Deli’s Website. This privacy policy describes how Jo's Italian Deli’s Website collects, uses, and shares information about you that it obtains in connection with providing Jo's Italian Deli’s Website.

What Information Does Jo's Italian Deli Collect?

Information You Provide to Us

We receive and store any information you knowingly provide to us. Jo's Italian Deli collects information from you in the following ways in connection with your use of the Jo's Italian Deli website: (1) information you give to us as part of completing a webform, and (2) information automatically collected when you visit any of the Jo's Italian Deli Websites.

We do not and will not sell, rent, share or disclose your personal information without first receiving your permission or as permitted in this Privacy Policy.

By choosing to provide any information to us, you are giving Jo's Italian Deli permission to use and store such information consistent with this privacy policy. In addition, Jo's Italian Deli automatically collects information about your interactions with the Website.

For example, Jo's Italian Deli may log information from your computer and browser, such as your IP address, profile information, aggregate user data, browser type, software and hardware attributes, pages you request, and cookie information.


By using Jo's Italian Deli’s Website, you are giving Jo's Italian Deli permission to use and store such information consistent with this privacy policy. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our Website may issue cookies when you visit our Website.

Information Collected Automatically

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, “cookie” information, the type of browser and/or device you’re using to access our Website, and the page or feature you requested.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Website are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content for you that we think you might like, based on your usage patterns, and generally to improve the Website.

Jo's Italian Deli may also use services that collect data remotely by using “pixel tags,” “web beacons,” “clear GIFs,” or similar technologies. Such technologies can recognize certain types of information on your web browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed them and the IP address of the computer from which you viewed them.

Jo's Italian Deli may be linked to or provided through third party websites. Jo's Italian Deli is not responsible for the privacy policies and/or practices on such third party websites. When linking or accessing such websites, you should carefully review the privacy policy of such third party to determine how it handles information it separately collects from you.

Jo's Italian Deli uses the information it collects from you to deliver the Website to you and continuously enhance your user experience. Generally speaking, we use the collected information to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations.

Third-Party Analytics Services

We use third-party analytics services in order to better understand user engagement with the Website.

When a user uses the Website, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use weblogs or web beacons and may set and access cookies on your computer or other devices.

In addition, we collect Personal Information you submit to us, for example by completing a form on the Website. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Website. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Website.

If you do not want to receive communications from us, please indicate your preference by sending an email to

We may use your personal information to send you promotional information and updates regarding Jo's Italian Deli, its products, and services from time to time. You may choose not to receive such information and opt-out of such future communications. All such communications sent to you will contain instructions for opting-out.

The information that we collect from you may be used in aggregate form in various ways to optimize and improve the Jo's Italian Deli Website. While such information may be based on information about you, it will not identify you personally.

Jo's Italian Deli Sharing Personal Information

We neither rent nor sell your Personal Information to anyone. However, we may share your Personal Information with third parties as described in this section.

If Jo's Italian Deli sells all or part of its business, or makes a sale or transfer of assets, or is otherwise involved in a merger or business transfer, Jo's Italian Deli may transfer your personal information and non-personal information to one or more third parties as part of such transaction. You have the choice about whether to disclose your personal information or other information about yourself to Jo's Italian Deli.

Regardless of your choices with respect to promotional communications and updates regarding content, Jo's Italian Deli may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt-out of receiving them.

From time to time, Jo's Italian Deli may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Jo's Italian Deli, Jo's Italian Deli may share your information collected in connection with your purchase or expression of interest with our joint promotion partner(s).


Jo's Italian Deli does not control our business partners’ use of the information, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

We may disclose your information if required to by law enforcement officials or governmental agencies (i) when required by law; or (ii) to establish our compliance with applicable laws, rules, regulations, or guidelines.


Personal Data of Children

We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”). Please contact us at



From time to time, we may make changes to this privacy policy. In order to ensure that you are familiar with our most updated policies and practices, you should check the effective date indicated above of this privacy policy each time you use Jo's Italian Deli’s Website.

If we make any changes, we will notify you of such changes by posting the updated privacy policy on Jo's Italian Deli’s Website. We may also send you an email alerting you of such changes. You will be bound by any such changes to the policy when you use Jo's Italian Deli’s Website after those changes have been posted. If we make material revisions concern practices where we have represented that we will obtain your consent to use or disclose your personal information, we will obtain your consent before taking any action inconsistent with those representations.

Contacting Jo's Italian Deli

If you have any questions about this privacy statement, the practices of Jo's Italian Deli’s Website, or your dealings with Jo's Italian Deli, please contact us at:

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